Report Investigation Request

An applicant may file a dispute or claim that information on the completed background check report is inaccurate or incomplete. The disputed item can pertain to criminal records, driving records and education/employment records. The dispute can only be filed with us if we processed your background report for you or a company you were seeking employment with. We cannot process disputes if the background report was processed by another company.

We will investigate all the items in question by contacting the source (ie. courts, dmv, school, employer) of the disputed information. The investigation process can take up to 30 days from the date we received your dispute. When this process is complete, we will notify you and the company who requested the background check of the investigation results.

Provide your identifying and contact information below, which will be used for purposes of authenticating your identity and protecting your privacy - provide as much detail as possible in the Report Details section. If you have supporting documents regarding your dispute please fax to 888-827-4468 or email to Compliance@InfoCheckUSA.com after submitting your request.

If an employer or prospective employer has completed a background check for which you are the subject InfoCheckUSA may have information about you in its system. If information about you is held by InfoCheckUSA, you are entitled to one free copy per year of any report we may have.

qUALITY CONTROL:

All Criminal Reports returned with records are forwarded to the QA Dept for further investigation to verify the accuracy of the information on the report. We make every effort to provide accurate and prompt reports to our clients by verifying the records with the source.

REQUEST A FREE BACKGROUND REPORT:

You may request at any time a free copy of your background report that has been processed by InfoCheckUSA. We can only provide a FREE report to you if your report was processed by InfoCheckUSA and NOT another company.

Click for FCRA Summary of Rights

The Fair Credit Reporting Act (FCRA), is the federal statute that regulates consumer background reports and makes it a crime for persons to knowingly and willfully obtain background report information from a consumer reporting agency using falsified information.

By submitting the Request Form - you are certifying that:

(1) You are the individual consumer whose information you are disputing or a company with permission from the consumer to request a dispute on their behalf.

(2) The personal and contact information you provide is complete and accurate to the best of your knowledge.

(3) The information you are disputing is inaccurate or incomplete and was processed by InfoCheckUSA.